The ‘Gen Up’ report compares attitudes between
the above four generations under the following headings:
According the report ‘Gen X and Y may
‘demand’ more flexible hours and are less likely to take a long
term career view with the organisation’. However, ‘nearly half of
Gen Y intend to be with their current employer in five years time
and one in four expects to change jobs every two to three
years....So the commonly held belief that Gen Y is easy to recruit,
hard to retain may not be strictly true.’
‘Gen Y are more positive about service
being recognised than other generations’, although ‘16% of Gen Y
are not at all interested in customer service being part of their
‘Gen Y is much less tolerant of
under-performance. Nearly one in five Gen Ys believe that the best
solution for under-performance is for someone to be fired’.
- Mobile and Flexible Working
‘As a generation, Gen Y are the first to
truly adopt technology to manage their life/work balance as the
boundaries of office and personal life become blurred.’
‘Gen Y is actually the most positive
generation about communication. They may be expected to be more
demanding of internal communication given the fact that they are
used to ‘information at their fingertips’.
- Leadership and Management
‘Gen Y may find that older generations
demonstrate less trust for senior management. Gen Y are also more
likely to rate senior mangers well including the fact that they
make work priorities clear.’ The report also finds that ‘Gen Y are
the most trusting of the organisation as they have not been exposed
to significant downsizing or economic uncertainty.’ This
characteristic may now be subject to change, however, with the
effects of the current recession.
‘Gen Y may find some generational conflict
in terms of career development’.
’Gen Y may find development conversations
with other Gen Y much easier to manage – conversations are likely
to stretch beyond the current organisation’. The Baby Boomer may be
surprised at the ‘self- sufficiency’ of Gen Y as they expect to
manage their own career development’.